Our Roadmap to Transformational Success

To support the new legislative initiatives, the Licensing Division will implement the following:

• Modern Electronic Solutions – Customers deserve fast service, and less time standing in long lines. The Licensing Division is digitising its data management records, training staff and improving its operations, to offer you less time-intensive transactions and overall, more convenient processes.
• An Accountable and Transparent Work Culture – The Licensing Division is removing inefficient data and records management systems and upgrading to an online platform, to reduce unethical practices.
• Sustainable Transformation – This change will cultivate a productive work culture throughout the Licensing Division, through the use of 21st century technology and business practices.
• Upgrading of Licensing Offices at Port of Spain, Arima, Guaico and Princes Town.