This transformation entails a complete digitisation of driving permit and vehicular registration records. Information is migrated to a secure data centre, where it can be easily managed and accessed on a secure network. Quick retrieval of driving permit and vehicular registration information reduces the time taken for staff to complete transactions, as well as the waiting time for customers.
For example, in times gone by, the public could have only requested certified copies at one (1) Licensing Division site. However, due to network integration, there are currently four (4) main sites at which a request for a certified copy can be made and processed:
- Port of Spain
- Shirvan Road, Tobago
- Caroni
- San Fernando