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Ministry of Works and Infrastructure

Employment Opportunities

Employment Opportunities Printable Version


 

Applications are invited from suitably qualified Nationals of Trinidad and Tobago to fill the following contract position in the Information Technology Unit, Ministry of Works and Infrastructure.

JOB TITLE: INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SUPPORT OFFICER

JOB SUMMARY:

The incumbent is required to provide operational support functions for the ICT infrastructure of the Ministry/Department under the guidance and direction of supervisors. Duties include: assisting with software development and testing under supervision; performing defined operational procedures including documentation on the ICT systems; resolving defined requests for support and routine incidents; and monitoring levels of service provided.

DUTIES AND RESPONSIBILITIES:

·       Designs, codes, tests, corrects and documents simple programs and assists with the implementation and testing of software under the supervision and guidance of professional staff.

·       Supports the information content and publication development process.

·       Interprets, executes and records test cases.

·       Monitors and logs the actual service provided to users.

·       Carries out agreed operational procedures of a routine nature; and contributes to maintenance, installation and problem resolution.

·       Receives and handles requests for support and responds to requests.

·       Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

·      Knowledge of computer operations functions.

·      Some knowledge of the tools and techniques required for the management and control of ICT within a government based or business organization.

·      Ability to communicate effectively both orally and in writing.

MINIMUM EXPERIENCE AND TRAINING:

·  Minimum of three (3) years of relevant technical experience.

·  Training as evidenced by the possession of a recognized Associate Degree or Diploma in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.

 

JOB TITLE: INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) TECHNICAL OFFICER

JOB SUMMARY:

The incumbent is required to provide technical support in the operations and maintenance of the ICT infrastructure of the Ministry/Department under the guidance and direction of supervisors. Duties include: installation and support of personal computers and related software; monitoring of the operations of the Ministry/Department’s IT and networking infrastructure; assisting with the installation of computer room and networking infrastructure; and responding to and addressing IT incident reports and requests for help.

DUTIES AND RESPONSIBILITIES:

·       Recognises when an IT system/network/personal computer has undergone a security attack and takes immediate action to limit damage and applies defined security controls.

·      Installs or removes hardware and/or software, using defined installation instructions and tools; tests and corrects malfunctions and documents results, provides assistance to users and updates related maintenance and configuration records.

·       Assists professional staff with the release and deployment of changes and updates to the live IT environment.

·      Investigates minor security breaches with the IT infrastructure in accordance with established procedures, takes defined corrective action, and updates relevant security records and documentation.

·      Carries out agreed operational procedures of a routine nature; contributes to maintenance, installation and problem resolution.

·      Assists with the performance of regular backups and restores.

·      Performs other related duties as assigned.

 

 

KNOWLEDGE, SKILLS AND ABILITIES

·      Knowledge of defined components of IT and networking infrastructure.

·      Some knowledge of the tools and techniques required for the management and control of ICT within a government based or business organization.

·      Some knowledge of project management tools and techniques.

·     Ability to recognize and correct IT security breaches.

·     Ability to install/remove hardware and software.

·      Ability to communicate effectively both orally and in writing.

MINIMUM EXPERIENCE AND TRAINING:

·  Minimum of three (3) years relevant technical experience.

·  Training as evidenced by the possession of a recognized Associate Degree or Diploma in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.

 

JOB TITLE: INFORMATION SYSTEMS SUPPORT SPECIALIST

JOB SUMMARY:

The incumbent is required to provide maintenance and support services for selected information systems software of the Ministry/Department. Duties include: ensuring the security of the application data;  supporting and maintaining the software applications; assisting with the enhancement of these software applications; providing training to key stakeholders on these systems; and supervising Technical and Support staff as required. Depending on work assignment, the incumbent will be required to perform these duties for one of the following categories of software application solutions: a) the business information systems of the Ministry/Department such as finance, payroll and human resource management, b) the Ministry/Department-specific information systems; c) any defined combination of business and Ministry/Department-specific information systems.

DUTIES AND RESPONSIBILITIES:

·       Maintains specified security controls required by policy to maintain confidentiality, integrity and availability and investigates and remedies related security incidents according to defined procedures.

·       Assists with the support and maintenance of information systems, including the identification and mitigation of project risk, and the monitoring of costs, timescale and resources utilized.

·       Investigates operational support requirements and problems, and identifies opportunities for improvements.

·       Elicits requirements from management and stakeholders.

·       Delivers learning activities, on the information systems.

·       Assists with the development of software tests, and with the execution of the system.

·       Assesses, analyses and implements software releases.

·       Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

·      Knowledge of software maintenance and enhancement processes and procedures.

·      Knowledge of project management tools and techniques.

·      Some knowledge of the tools and techniques required for the management and control of ICT within a government based or business organization.

·     Ability to supervise professional and support staff.

·     Ability to think creatively and to enhance and maintain application software solutions.

·      Ability to communicate effectively both orally and in writing.

MINIMUM EXPERIENCE AND TRAINING:

·  Minimum of three (3) years experience performing at technical level, including at least eighteen (18) months experience in the maintenance, support and enhancement of software applications.

·  Training as evidenced by the possession of a recognized Bachelor’s Degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.

 

 

TERMS AND CONDITIONS OF EMPLOYMENT:

 

·         Salary, allowances and other terms and conditions of employment are to be negotiated with the Chief Personnel Officer, Personnel Department.

SUBMISSION OF APPLICATIONS:

 

·         Applications including Curriculum Vitae, giving details of qualifications and experience, should be submitted not later than May 8th, 2015 to:

 

 

PERMANENT SECRETARY

Ministry of Works and Infrastructure

Head Office

Contracts Unit, Level 4

Corner London and Richmond Streets

Port-of-Spain, Trinidad West Indies

 

Attention: Director, Human Resource

 

 

UNSUITABLE APPLICATIONS WILL NOT BE ACKNOWLEDGED









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